Terms of Service
1. Introduction
These terms and conditions govern the sale of products and services offered on lemomandpie.com, a website owned by Lemom and Pie, located at 17 Manuel Uribe Street, 28033 Madrid, Madrid, Spain, with a contact telephone number of 691771219.
By placing an order through this website, you consent to be bound by these terms, so we recommend that you read them carefully. If you do not agree with them, you should not proceed with the purchase.
2. Purchase Process
To make a purchase, the user must select the products or services they wish to acquire and add them to the shopping cart. Before completing the order, the user must provide the necessary personal data to process the purchase. Once the purchase process is completed, the user will receive a confirmation by email, which will not validate the purchase until our payment verification systems confirm the transaction.
3. Prices and Payments
All prices shown on lemomandpie.com include applicable taxes by law. Payments can be made by credit or debit card, PayPal, or any other means specified on the website. The security of the data provided through the payment methods is guaranteed by the most advanced electronic security systems on the network.
4. Delivery
Lemom and Pie undertakes to deliver the products in perfect condition to the address indicated by the user in the order form. To optimize delivery, we appreciate it if the user provides an address where the order can be delivered during normal business hours.
5. Right of Withdrawal
The user will have the right to withdraw from the contract within a period of 14 natural days without the need for justification. The withdrawal period will expire 14 natural days from the day the user or a third party indicated by the user, other than the carrier, acquired physical possession of the goods.
6. Guarantees and Returns
In the case of a defective product, Lemom and Pie will proceed, as appropriate, with repair, replacement, price reduction, or contract resolution, all of which will be free for the consumer and user. Lemom and Pie is responsible for non-conformities that manifest within two years from delivery.
7. Intellectual Property
All content published in the store, especially designs, texts, graphics, logos, icons, buttons, as well as software, trade names, trademarks, or industrial designs, and any other signs capable of industrial and commercial use, are subject to intellectual and industrial property rights of Lemom and Pie or third parties who have duly authorized their inclusion on the website.